Sports / Casino
At alxsitoto, your account data stays yours. This policy sets out exactly what we collect when you access our lobby, use your wallet with OVO or GoPay, and reach our support team — and what we do with that information. Availability of our services depends on local law and eligible regions in Indonesia.
When you open an account on alxsitoto, we collect the details you provide during registration — your contact information, login credentials, and the payment methods you link, including OVO and GoPay. We also collect activity data generated while you browse the lobby, load game titles, or reach support. This data helps us keep your account accessible, process wallet transactions accurately, and respond to questions you raise through our support channels. We do not sell your personal data to third parties. Information shared with payment processors like OVO and GoPay is limited to what those services need to complete a transaction you initiated. When you contact support, conversation records are retained to give you consistent help across sessions. Data we hold is stored using access controls that limit who inside our team can view your records. Your account dashboard shows the contact details and payment methods currently on file. If anything there looks wrong, the correction path starts with support. This policy applies to all access points — mobile browser, desktop, and any account action you take where local law and eligible regions permit our services.
When you link OVO to your account, we pass only the transaction details OVO needs to process the top-up or withdrawal you requested. We do not store your full OVO credentials on our side.
GoPay transactions follow the same scope: we share the minimum required for the payment to complete. Your GoPay account details remain within GoPay's own environment, governed by their terms.
We log the time and device type for each login so you can spot unfamiliar access. These records are visible under account security in your dashboard after you sign in.
Messages you send to our support team are kept on file so follow-up questions get consistent answers. You can request a copy of your support history by contacting us directly.
Understanding the boundaries of this policy helps you know which data practices belong to alxsitoto and which fall under a third party's own terms. The four areas below map out the line clearly.
Covers all data collected when you register, log in, or update details on alxsitoto. This includes contact information, login history, and security settings visible in your dashboard.
Covers the transaction metadata we handle when you top up or withdraw using OVO or GoPay. The payment processor's own privacy terms govern data held on their platform.
Covers session and browsing data generated while you navigate the lobby or load a game. This data is used for account integrity and service quality, not for external advertising.
Links to external sites, payment apps, or other platforms fall outside this policy. Once you leave alxsitoto, the destination's own privacy rules apply and we have no control over them.
You have direct control over the personal data alxsitoto holds for your account. From your account dashboard — accessible after login — you can review the contact details and payment methods currently on file. If something is out of date or incorrect, you can update it in the account settings section or ask our support team to make the change on your behalf. If you want to see the full record of data we hold about you, submit a request through our support channel with your account details. We will respond with a summary of what is on file. If you believe any information is inaccurate, flag it in the same message and we will review it. For questions about how long we keep specific data types or who has access to them, support is the right place to start — the answer may vary depending on the type of record and the requirements of eligible regions.
Log in and open your account dashboard to see contact details, linked payment methods like OVO or GoPay, and recent login history stored against your account.
Update your contact information directly in account settings. For fields you cannot edit yourself, contact support with the correct details and we will process the change.
Send your question through our support channel with your account reference. We will identify which data type your question covers and respond with the relevant policy detail.
Submit a data access request via support. Include your registered contact details so we can verify ownership before sharing any account summary with you.
If this policy raises a question you cannot resolve through your account dashboard, our support team is the direct path. Bring your account reference when you reach out — it speeds up the process of locating your records and giving you a specific answer rather than a general one.
Open the chat widget from any page on alxsitoto while logged in. Describe your privacy question and include your account reference so the team can pull the right records quickly.
Send your query to our support address listed on the contact page. For data access or correction requests, include the email address registered to your account for identity verification.
Many answers are already inside your account. Log in and check the account settings and security section first — linked payment methods, login history, and contact details are all visible there.
We apply access controls that restrict your account data to the team members who need it to perform a specific task — customer support, payment reconciliation, or security review. No broader internal access is permitted. Cookies placed on your browser are used for session continuity and lobby navigation; you can review and manage these through your browser settings. Data we collect is retained for as long as your account is active and for a period after closure as required by applicable rules in eligible regions.
Session cookies keep you logged in as you move between the lobby and your account page. You can clear or block cookies through your browser settings; doing so may require you to log in again on your next visit.
Every login is recorded with the time and device type. Check these records in your account dashboard — if you see an access you do not recognise, contact support immediately to review and secure your account.
We keep your account data while your account is open and for a defined period afterward. The exact retention window depends on the data type and requirements applicable to eligible regions in Indonesia.
When this policy changes, we update the version date at the top of this page. Continued use of your account after a change takes effect means you have seen the updated terms. Check this page periodically for the current version.
The questions below cover what real account holders ask most about how their data is handled on alxsitoto.
We collect the contact details and credentials you provide at registration, along with payment method references for OVO or GoPay that you link to your wallet. We also log session and device data generated during your use of the lobby and support channels.
We share data only with the payment processors needed to complete a transaction you started — such as OVO or GoPay — and only the minimum they require. We do not sell your personal data or share it for advertising purposes outside alxsitoto.
Log in and open your account dashboard to view the contact details, linked payment methods, and login history on file. For a fuller data summary, submit a request through our support channel with your account reference and registered contact details.
Yes. For most fields, go to account settings after login and update the details directly. For fields you cannot edit yourself, contact support with the correct information and we will process the correction after verifying your account ownership.
We retain data for a defined period after account closure, based on the data type and requirements applicable to eligible regions in Indonesia. Contact support to ask about retention for a specific data type associated with your account.
We use session cookies to keep you logged in and to maintain your lobby navigation state. You can manage or clear cookies through your browser settings at any time, though clearing them will log you out of your current session on the next page load.